Competitive retail electricity markets in the U.S. and Canada are thriving and evolving while providing an ever-widening range of innovative products and services, the findings of the Annual Baseline Assessment of Choice in Canada and the U.S. (ABACCUS) show. While competition is providing added value for consumers through innovative product offerings, the annual assessment by the Distributed Energy Financial Group also found that average electricity prices are declining in states with successful retail markets.
Consumers in the dozen states with successful retail power markets are becoming more sophisticated, and energy suppliers are adopting increasingly innovative products and services to provide customer value, the ABACCUS report finds. Competitive providers are using telecommunications technology to give customers online and mobile access to their account information, which helps them better manage their usage and costs.
Washington D.C.
State of Washington D.C.